Back to Case Studies
Food & Beverage
Artisan Coffee Co.
Client
Artisan Coffee Co.
Timeline
10 weeks
B2B PortalSubscription PlatformInventory ManagementMulti-location
Key Results
3x
Customer Retention
Improved from previous platform
+420%
B2B Orders
Self-service portal adoption
+85%
Avg. Order Value
Through smart recommendations
-60%
Fulfillment Time
Automated routing
The Challenge
Artisan Coffee Co. needed to serve both D2C subscription customers and B2B wholesale clients through a single platform, with complex inventory management across multiple roasting locations.
Our Solution
We created a dual-purpose platform with separate B2B and D2C experiences, unified inventory management, and automated ordering for wholesale accounts. The subscription system includes flexible delivery schedules and blend customization.
"Managing both our retail and wholesale business from one platform has simplified everything. Our wholesale clients love the self-service portal."
Sarah Kim
Operations Director, Artisan Coffee Co.
Project Gallery
Want similar results?
Let's discuss how we can help transform your ecommerce business.